Your pharmacy, your rules

Preferred manufacturers

When multiple generics are available for a drug class, specify which manufacturer you stock and prefer. The agent selects from your suppliers before considering alternatives.

DIN aliases

Map non-standard drug names from specific clinics to the correct DIN in your catalog. One alias rule handles every future fax from that prescriber automatically.

Default mitte and quantities

Set default quantities for specific drug classes when the fax is ambiguous — blister pack sizes, LTC cycle fill defaults, or standard 30/90-day supply by drug category.

Sig normalization

Map sig shorthand specific to your prescriber base to your preferred Kroll sig format. Standardizes notation across all future faxes from that source.

Duplicate therapy escalation

Configure how aggressively the agent escalates suspected duplicate therapy or allergy interactions to your review queue — per drug class, patient age, or globally.

Review thresholds

Set confidence thresholds per field. Lower for narrow therapeutic index drugs; raise for high-volume commodity generics to reduce queue size.