Pricing
Simple pricing,
no surprises
Start at $1,000/month for a single pharmacy. Most recover the cost in the first week. Larger setups are priced on conversation.
- Live in 2 days
- Canadian data residency
Plan options
Starter
One pharmacy. One Kroll environment. Everything you need to go live in 2 days.
Get started- Up to 2,500 prescriptions/month
- Fax intake + digital Rx API
- Native Kroll read/write integration
- Intelligent DIN matching
- Operator dashboard
- Webhooks and completion events
- PHIPA & PIPEDA compliant
- Canadian data residency
- Onboarding support included
- Live in 2 days, no waitlist
Enterprise
Contact Sales
Multi-terminal or high volume at one location, multiple sites under a banner, or chain-wide rollouts, priced together after a short scoping call.
Contact Sales- Everything in Starter
- Multiple terminal connections or volume above 2,500 Rx/month
- Per-terminal queue visibility
- Multi-site dashboards and banner-wide rule sets
- Shared webhook endpoints
- Data Processing Agreement
- Enterprise security review
- Dedicated onboarding per site
Compare
At a glance
The same Kroll integration and compliance story on every plan, differences are scale and how you operate.
| Feature | Starter | Enterprise |
|---|---|---|
| Typical use | One pharmacy, one Kroll | High volume, multi-terminal, or multiple sites / banner |
| Price | $1,000 / month CAD | Custom (contact sales) |
| Prescription volume | Up to 2,500 / month | Above 2,500 / month or banner-wide |
| Kroll read/write | Included | Included |
| Fax + digital Rx intake | Included | Included |
| Per-terminal / per-site | N/A | Included |
| Banner-wide rules | N/A | Included |
| Data residency | Canada | Canada |
Alternatives
AutoRx vs the alternatives
Canadian pharmacy managers usually compare three options before buying: native automation (AutoRx), screen-scraping RPA bots, or hiring more data-entry staff. The factor table below shows where each one lands.
| Factor | AutoRx | RPA bots | Extra staff |
|---|---|---|---|
| Setup time | 2 days | 1-3 months per pharmacy | Weeks to months |
| How Kroll is reached | Native read + write | Screen-scrapes the UI | Manual keyboard entry |
| Kroll updates | Maintained for you | Breaks → rewrite script | Re-train staff |
| DIN accuracy | 95%+ first attempt | Variable per script | Human error rate |
| Compliance posture | PHIPA + PIPEDA built-in | Custom per deployment | Training overhead |
| Audit trail | Complete, automatic | Partial (screen logs) | Manual logging |
| Multi-site scaling | Linear, predictable | Per-pharmacy retuning | Hire + train per site |
More on how AutoRx compares to the alternatives in Native Kroll Integration vs RPA and the vendor evaluation guide.
FAQ
Pricing questions
Expand any answer, or message us if you don't see your case.
Is there a setup or onboarding fee?
Yes. There is a one-time setup fee of $1,000 per terminal, covering Kroll agent installation, fax intake setup, and onboarding. For Starter, most pharmacies are live within 2 days.
Do I need to change my fax number or fax provider?
No. Your existing fax number stays the same. We work with your fax-to-cloud provider to forward inbound faxes to AutoRx. If you do not have a fax-to-cloud provider yet, we can recommend one.
What does onboarding include?
Onboarding covers: Kroll agent installation and connection, fax intake channel setup, a test batch of real prescriptions in review mode, staff walkthrough of the dashboard, and your first week of live operation with our team monitoring alongside you.
Is patient data safe? Where is it stored?
All patient data is stored exclusively in Canadian data centres. AutoRx is PHIPA and PIPEDA compliant by design. Subprocessors, security controls, and audit log access are documented at the Trust Center.
Does AutoRx work with my existing Kroll setup?
AutoRx is purpose-built for Telus Health Kroll. We confirm version compatibility before your go-live. Most active Kroll installations are compatible, we will tell you on the first call.
Get help choosing a plan
Not sure which plan fits?
Tell us your prescription volume, number of locations, and how you receive prescriptions today. We will put the right option together and have you live within 2 days.
- Live in 2 days
- Canadian data residency
Usually responds same business day