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Context is the point

Not guessing from a single line of fax text. The agent reads your formulary and the patient's history before picking a DIN.

  • No setup fee
  • Live in 1–2 weeks
  • PHIPA compliant
  • Canadian data residency

Why DIN matching fails without context

OCR-only tools extract text from a prescription and attempt to match it to a DIN by string similarity. This approach breaks in common situations: brand vs. generic disambiguation, multi-strength products where the fax is ambiguous, drugs listed differently in your catalog than on the prescription, and recently approved generics not in a static database. The result is wrong DIN selections — and a potential patient safety risk.

What AutoRx reads before selecting a DIN

Patient profile

Demographics and prescriber from the Kroll queue — who the patient is before any drug decision.

Drug history

Relevant prior fills to inform strength selection and catch therapy conflicts.

Your Kroll drug catalog

Primary lookup — reflects what you actually stock and your preferred manufacturer settings.

Health Canada DPD

Fallback when a drug is not in your catalog; queried in real time, not from a static snapshot.

Mix catalog

For compounding pharmacies, ingredient and vehicle options for no-DIN scenarios.

The lookup order

  1. Your Kroll drug catalog

    Match against your local formulary — selects a DIN you actually carry.

  2. Health Canada DPD fallback

    If no catalog match, fall back to the federal drug product database in real time.

  3. Exception queue

    If no confident match anywhere, route to review with the closest candidates displayed for your team to confirm.

Compounding and no-DIN scenarios

Compounded prescriptions without a retail DIN follow a separate read path against your Kroll mix catalog. AutoRx matches ingredients, vehicles, and concentrations against your existing formulations. Novel compounds route to exception with the closest catalog matches highlighted and a confidence indicator so your pharmacist can approve or adjust before the write completes. See compounding pharmacy for more detail.

Pairing DIN matching with custom rules

DIN matching uses your catalog as the ground truth, but custom rules let you encode pharmacy-level policies on top: preferred manufacturers for specific drug classes, DIN aliases for generics you've switched to, and brand substitution logic. Rules steer the agent's disambiguation without removing the context-read step.

Get started with AutoRx

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Most pharmacies go live within 1–2 weeks. No waitlist, no setup fee, and your existing Kroll setup stays exactly as-is.

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